Tmg Client For Mac Os

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Applies To: Windows 10, Windows 8.1, Windows Server 2012 R2, Windows Server 2016

You can use the Remote Desktop client for Mac to work with Windows apps, resources, and desktops from your Mac computer. Use the following information to get started - and check out the FAQ if you have questions.

Note

  • Curious about the new releases for the macOS client? Check out What's new for Remote Desktop on Mac?
  • The Mac client runs on computers running macOS 10.10 and newer.
  • The information in this article applies primarily to the full version of the Mac client - the version available in the Mac AppStore. Test-drive new features by downloading our preview app here: beta client release notes.

Get the Remote Desktop client

Follow these steps to get started with Remote Desktop on your Mac:

  1. Download the Microsoft Remote Desktop client from the Mac App Store.
  2. Set up your PC to accept remote connections. (If you skip this step, you can't connect to your PC.)
  3. Add a Remote Desktop connection or a remote resource. You use a connection to connect directly to a Windows PC and a remote resource to use a RemoteApp program, session-based desktop, or a virtual desktop published on-premises using RemoteApp and Desktop Connections. This feature is typically available in corporate environments.

What about the Mac beta client?

We're testing new features on our preview channel on AppCenter. Want to check it out? Go to Microsoft Remote Desktop for Mac and select Download. You don't need to create an account or sign into AppCenter to download the beta client.

If you already have the client, you can check for updates to ensure you have the latest version. In the beta client, select Microsoft Remote Desktop Beta at the top, and then select Check for updates.

Add a workspace

Subscribe to the feed your admin gave you to get the list of managed resources available to you on your macOS device.

To subscribe to a feed:

  1. Select Add feed on the main page to connect to the service and retrieve your resources.
  2. Enter the feed URL. This can be a URL or email address:
    • This URL is usually a Windows Virtual Desktop URL. Which one you use depends on which version of Windows Virtual Desktop you're using.
      • For Windows Virtual Desktop (classic), use https://rdweb.wvd.microsoft.com/api/feeddiscovery/webfeeddiscovery.aspx.
      • For Windows Virtual Desktop, use https://rdweb.wvd.microsoft.com/api/arm/feeddiscovery.
    • To use email, enter your email address. This tells the client to search for a URL associated with your email address if your admin configured the server that way.
  3. Select Subscribe.
  4. Sign in with your user account when prompted.

After you've signed in, you should see a list of available resources.

Once you've subscribed to a feed, the feed's content will update automatically on a regular basis. Resources may be added, changed, or removed based on changes made by your administrator.

Export and import connections

You can export a remote desktop connection definition and use it on a different device. Remote desktops are saved in separate RDP files.

To export an RDP file:

  1. In the Connection Center, right-click the remote desktop.
  2. Select Export.
  3. Browse to the location where you want to save the remote desktop RDP file.
  4. Select OK.

To import an RDP file:

  1. In the menu bar, select File > Import.
  2. Browse to the RDP file.
  3. Select Open.

Add a remote resource

Remote resources are RemoteApp programs, session-based desktops, and virtual desktops published using RemoteApp and Desktop Connections.

  • The URL displays the link to the RD Web Access server that gives you access to RemoteApp and Desktop Connections.
  • The configured RemoteApp and Desktop Connections are listed.

To add a remote resource:

  1. In the Connection Center select +, and then select Add Remote Resources.
  2. Enter information for the remote resource:
    • Feed URL - The URL of the RD Web Access server. You can also enter your corporate email account in this field – this tells the client to search for the RD Web Access Server associated with your email address.
    • User name - The user name to use for the RD Web Access server you are connecting to.
    • Password - The password to use for the RD Web Access server you are connecting to.
  3. Select Save.

The remote resources will be displayed in the Connection Center.

Connect to an RD Gateway to access internal assets

A Remote Desktop Gateway (RD Gateway) lets you connect to a remote computer on a corporate network from anywhere on the Internet. You can create and manage your gateways in the preferences of the app or while setting up a new desktop connection.

To set up a new gateway in preferences:

  1. In the Connection Center, select Preferences > Gateways.
  2. Select the + button at the bottom of the table Enter the following information:
    • Server name – The name of the computer you want to use as a gateway. This can be a Windows computer name, an Internet domain name, or an IP address. You can also add port information to the server name (for example: RDGateway:443 or 10.0.0.1:443).
    • User name - The user name and password to be used for the Remote Desktop gateway you are connecting to. You can also select Use connection credentials to use the same user name and password as those used for the remote desktop connection.

Manage your user accounts

When you connect to a desktop or remote resources, you can save the user accounts to select from again. You can manage your user accounts by using the Remote Desktop client.

To create a new user account:

  1. In the Connection Center, select Settings > Accounts.
  2. Select Add User Account.
  3. Enter the following information:
    • User Name - The name of the user to save for use with a remote connection. You can enter the user name in any of the following formats: user_name, domainuser_name, or [email protected]
    • Password - The password for the user you specified. Every user account that you want to save to use for remote connections needs to have a password associated with it.
    • Friendly Name - If you are using the same user account with different passwords, set a friendly name to distinguish those user accounts.
  4. Select Save, then select Settings.

Customize your display resolution

You can specify the display resolution for the remote desktop session.

  1. In the Connection Center, select Preferences.
  2. Select Resolution.
  3. Select +.
  4. Enter a resolution height and width, and then select OK.

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To delete the resolution, select it, and then select -.

Displays have separate spaces

If you're running Mac OS X 10.9 and have disabled Displays have separate spaces in Mavericks (System Preferences > Mission Control), you need to configure this setting in the Remote Desktop client using the same option.

Drive redirection for remote resources

Drive redirection is supported for remote resources, so that you can save files created with a remote application locally to your Mac. The redirected folder is always your home directory displayed as a network drive in the remote session.

Note

In order to use this feature, the administrator needs to set the appropriate settings on the server.

Use a keyboard in a remote session

Mac keyboard layouts differ from the Windows keyboard layouts.

  • The Command key on the Mac keyboard equals the Windows key.
  • To perform actions that use the Command button on the Mac, you will need to use the control button in Windows (for example Copy = Ctrl+C).
  • The function keys can be activated in the session by pressing additionally the FN key (for example, FN+F1).
  • The Alt key to the right of the space bar on the Mac keyboard equals the Alt Gr/right Alt key in Windows.

By default, the remote session will use the same keyboard locale as the OS you're running the client on. (If your Mac is running an en-us OS, that will be used for the remote sessions as well.) If the OS keyboard locale is not used, check the keyboard setting on the remote PC and change it manually. See the Remote Desktop Client FAQ for more information about keyboards and locales.

Support for Remote Desktop gateway pluggable authentication and authorization

Windows Server 2012 R2 introduced support for a new authentication method, Remote Desktop Gateway pluggable authentication and authorization, which provides more flexibility for custom authentication routines. You can now try this authentication model with the Mac client.

Important

Custom authentication and authorization models before Windows 8.1 aren't supported, although the article above discusses them.

To learn more about this feature, check out https://aka.ms/paa-sample.

Tip

Questions and comments are always welcome. However, please do NOT post a request for troubleshooting help by using the comment feature at the end of this article. Instead, go to the Remote Desktop client forum and start a new thread. Have a feature suggestion? Tell us in the client user voice forum.

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Originally published: October 29, 2018
Updated: July 17, 2020

Please go here to search for your product's lifecycle.

The following list represents products retiring or reaching the end of support in 2020. Upon retirement or end of support, there will be no new security updates, non-security updates, free or paid assisted support options or online technical content updates. Go here to learn about Fixed and Modern Lifecycle policies and service packs.

For a comprehensive list of Microsoft products and their lifecycle policy timelines, including migration options, please search the Microsoft Lifecycle Product Database.

If you have any questions regarding support for a product, please contact your Microsoft Account Representative. If you need technical support, visit the Microsoft Support website.

Products governed by the Modern Policy

The following products, governed by the Modern Policy, will retire in 2020.

Products (Modern Policy)Retirement
System Center, version 1807 (all editions)January 24, 2020
Azure Container Service
Windows Analytics
January 31, 2020
Visio Services in SharePoint OnlineSeptember 30, 2020
Windows 10, version 1709 (Enterprise, Education, IoT Enterprise)October 13, 2020
Windows 10, version 1803 (Enterprise, Education, IoT Enterprise)
Windows 10, version 1809 (Home, Pro, Pro Education, Pro for Workstation, IoT Core)
Windows Server version 1809 (Datacenter Core, Standard Core)
November 10, 2020
Configuration Manager (current branch), version 1810December 1, 2020
Windows 10, version 1903 (Enterprise, Home, Pro, Pro Education, Pro for Workstations, IoT Enterprise)
Windows Server, version 1903 (Datacenter, Standard)
December 8, 2020
InMage/ASR ScoutDecember 31, 2020

Products governed by the Fixed Policy

The following products, governed by the Fixed Policy, will end support in 2020.

Product (Fixed Policy)End of Support
Dynamics NAV 2009 R2
Expression Blend 3
Expression Design 3
Expression Encoder 3
Expression Studio 3
Expression Web 3
Hyper-V Server 2008
Hyper-V Server 2008 R2
Windows 7
Windows Embedded Handheld 6.5
Windows Server 2008 R2
Windows Server 2008
Windows Server Update Services 3.0
Windows Storage Server 2008 (all editions)
January 14, 2020
Internet Explorer 10January 31, 2020
Forefront Unified Access Gateway 2010
Forefront Threat Management Gateway 2010 (all editions)
Microsoft HPC Pack 2008 (all editions)
Windows Identity Foundation
April 14, 2020
WunderlistMay 6, 2020
Expression Encoder 4
Expression Studio 4
Expression Web 4
Expression Studio Ultimate 4
Microsoft Application Virtualization 4.6 for Terminal Services
Microsoft Application Virtualization 4.6 for Windows Desktops
Microsoft Application Virtualization 4.6 for Remote Desktop Services
Microsoft Application Virtualization 4.6 Sequencer
Microsoft Application Virtualization Hosting 4.6 for Windows Desktops
Visual Studio Team Foundation Server 2010
Visual Studio 2010 (all editions)
Visual Basic 2010 Express
Visual C# 2010 Express
Visual C++ 2010 Express
Visual Web Developer 2010 Express
Windows MultiPoint Server 2010 (all editions)
July 14, 2020
Internet Information Services Smooth Streaming Client 1.0
Microsoft Report Viewer Redistributable 2010
System Center Service Manager 2010
Windows Communication Foundation RIA Services
September 8, 2020
Access 2010
Dynamics GP 2010
Excel 2010
Excel Mobile 2010
Exchange Server 2010 (all editions)
FAST Search Server 2010 (all editions)
Groove Server 2010
Office 2010 (all editions)
OneNote 2010
PowerPoint 2010
Project 2010
Publisher 2010
Search Server 2010
System Center Data Protection Manager 2010
System Center Essentials 2010
Visio 2010 (all editions)
Word 2010
Windows Embedded Standard 7
Office 2016 for Mac (all editions)
Excel 2016 for Mac
Outlook 2016 for Mac
PowerPoint 2016 for Mac
Word 2016 for Mac
October 13, 2020

Service Packs

The following service packs apply to Fixed Policy products, and will end support in 2020.

Service PackEnd of Support
Dynamics 365 Business Central on-premisesApril 14, 2020
Microsoft Identity Manager 2016 Service Pack 1November 4, 2020

Products moving to Extended Support

The following products will be moving from Mainstream to Extended Support in 2020. Extended Support includes security updates at no cost, and paid non-security updates and support. Additionally, Microsoft will not accept requests for design changes or new features during the Extended Support phase.

ProductEnd of Mainstream Support
Dynamics C5 2015
Dynamics CRM 2015
Dynamics SL 2015
Dynamics NAV 2015
January 14, 2020
Cloud Platform System
Cloud Platform System Standard
Dynamics GP 2015
Dynamics GP 2015 R2
Microsoft User Experience Virtualization 2.1 Service Pack 1
April 14, 2020
Azure StorSimple 8000 Series
Microsoft Azure StorSimple 1200 Series
StorSimple Data Manager
July 1, 2020
Access 2016
Excel 2016
Exchange Server 2016 (Enterprise, Standard)
Office Home and Business 2016
Office Home and Student 2016
Office Professional 2016
Office Professional Plus 2016
Office Standard 2016
Project Professional 2016
Project Standard 2016
Microsoft Publisher 2016
Outlook 2016
PowerPoint 2016
Skype for Business 2016
Skype for Business Server 2015
Visio Professional 2016
Visio Standard 2016
Visual Studio 2015 (all editions)
Visual Studio Team Foundation Server 2015 (all editions)
Windows 10 Enterprise 2015 LTSB
Windows 10 IoT Enterprise 2015 LTSB
Windows Defender Exploit Guard
Word 2016
October 13, 2020

Change Log

September 2019 editsADDED: Windows Analytics, Windows Storage Server 2008 (all editions), Internet Explorer 10, StorSimple Data Manager, Visio Services in SharePoint Online
ADDED: Windows 10, version 1903 (Enterprise, Home, Pro, Pro for Workstations, IoT Enterprise) and Windows Server, version 1903 (Datacenter, Standard, IoT Enterprise)
EDITED: Exchange Server 2010 (all editions) support extended from January 14, 2020 to October 13, 2020

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January 2020 edits
ADDED: Exchange Server 2010, Microsoft Application Virtualization 4.6 for Remote Desktop Services, Expression Studio 4, Windows 10 Pro Education,
EDITED: Visual Basic 2010 Express, Visual Basic C# 2010 Express, Visual Basic C++ 2010 Express, Visual Web Developer 2010 Express, Expression Encoder 4, Expression Web 4 date updated to July 14, 2020
EDITED: OneNote 2016 Mainstream Support extended from October 13, 2020 to October 10, 2023
EDITED: specific editions removed, 'all editions' added to parent listing

February 2020 edits
ADDED: Dynamics 365 Business Central on-premises, Microsoft Identity Manager 2016 Service Pack 1

April 2020 edits
EDITED: Windows 10, version 1709 (Enterprise, Education, IoT Enterprise) extended to October 13, 2020
EDITED: Windows 10, version 1809 (Home, Pro, Pro Education, Pro for Workstation, IoT Core), Windows Server version 1809 (Datacenter Core, Standard Core) extended to November 10, 2020
REMOVED: PerformancePoint Services in SharePoint Server 2010, Project Server 2010, SharePoint Server 2010 (support extended from October 13, 2020 to April 13, 2021)

June 2020 edits
REMOVED: Windows Defender Antivirus for Windows 10

July 2020 edits
ADDED: Expression Studio Ultimate 4
EDITED: Visual Basic 2010 Express, Visual C# 2010 Express, and Visual C++ 2010 Express corrections