Microsoft For Mac Support

admin 12/12/2021
-->
  1. Microsoft For Mac Support
  2. Microsoft Product Support
  3. Microsoft Office Word Support
  4. Microsoft Word For Mac Support
  5. Microsoft Outlook For Mac Support
  6. Microsoft Office Upgrade For Mac
  7. Microsoft Office 2011 For Mac Support

Unlock the full Microsoft Office experience with a qualifying Microsoft 365 subscription for your phone, tablet, PC, and Mac. Microsoft 365 annual subscriptions purchased from the app will be charged to your App Store account and will automatically renew within 24 hours prior to the end of the current subscription period unless auto-renewal is.

Originally published: October 29, 2018
Updated: July 17, 2020

Excel 2016 for Mac Help. Excel for Microsoft 365 for Mac Excel 2019 for Mac Excel 2016 for Mac More. Looking for something that’s not listed here? Use the Search box in the upper right corner of this window. Office 2016 for Mac Quick Start Guides. Create a drop-down list. This means there will be no new security updates, non-security updates, free or paid assisted support options, or technical content updates. Refer to the Microsoft Support Lifecycle for more information. Lync for Mac 2011 has a limited time of Extended Support for security fixes. Microsoft Office 2019 for Mac provides 5 years of mainstream support. This 5-year term is aligned with the support model for Office 2016 for Mac. Refer to the Microsoft Lifecycle Support policies for more specifics about support for Office 2019. Contact Office Support. Find solutions to common problems, or get help from a support agent.

Please go here to search for your product's lifecycle.

The following list represents products retiring or reaching the end of support in 2020. Upon retirement or end of support, there will be no new security updates, non-security updates, free or paid assisted support options or online technical content updates. Go here to learn about Fixed and Modern Lifecycle policies and service packs.

For a comprehensive list of Microsoft products and their lifecycle policy timelines, including migration options, please search the Microsoft Lifecycle Product Database.

If you have any questions regarding support for a product, please contact your Microsoft Account Representative. If you need technical support, visit the Microsoft Support website.

Products governed by the Modern Policy

The following products, governed by the Modern Policy, will retire in 2020.

Products (Modern Policy)Retirement
System Center, version 1807 (all editions)January 24, 2020
Azure Container Service
Windows Analytics
January 31, 2020
Visio Services in SharePoint OnlineSeptember 30, 2020
Windows 10, version 1709 (Enterprise, Education, IoT Enterprise)October 13, 2020
Windows 10, version 1803 (Enterprise, Education, IoT Enterprise)
Windows 10, version 1809 (Home, Pro, Pro Education, Pro for Workstation, IoT Core)
Windows Server version 1809 (Datacenter Core, Standard Core)
November 10, 2020
Configuration Manager (current branch), version 1810December 1, 2020
Windows 10, version 1903 (Enterprise, Home, Pro, Pro Education, Pro for Workstations, IoT Enterprise)
Windows Server, version 1903 (Datacenter, Standard)
December 8, 2020
InMage/ASR ScoutDecember 31, 2020

Products governed by the Fixed Policy

The following products, governed by the Fixed Policy, will end support in 2020.

Product (Fixed Policy)End of Support
Dynamics NAV 2009 R2
Expression Blend 3
Expression Design 3
Expression Encoder 3
Expression Studio 3
Expression Web 3
Hyper-V Server 2008
Hyper-V Server 2008 R2
Windows 7
Windows Embedded Handheld 6.5
Windows Server 2008 R2
Windows Server 2008
Windows Server Update Services 3.0
Windows Storage Server 2008 (all editions)
January 14, 2020
Internet Explorer 10January 31, 2020
Forefront Unified Access Gateway 2010
Forefront Threat Management Gateway 2010 (all editions)
Microsoft HPC Pack 2008 (all editions)
Windows Identity Foundation
April 14, 2020
WunderlistMay 6, 2020
Expression Encoder 4
Expression Studio 4
Expression Web 4
Expression Studio Ultimate 4
Microsoft Application Virtualization 4.6 for Terminal Services
Microsoft Application Virtualization 4.6 for Windows Desktops
Microsoft Application Virtualization 4.6 for Remote Desktop Services
Microsoft Application Virtualization 4.6 Sequencer
Microsoft Application Virtualization Hosting 4.6 for Windows Desktops
Visual Studio Team Foundation Server 2010
Visual Studio 2010 (all editions)
Visual Basic 2010 Express
Visual C# 2010 Express
Visual C++ 2010 Express
Visual Web Developer 2010 Express
Windows MultiPoint Server 2010 (all editions)
July 14, 2020
Internet Information Services Smooth Streaming Client 1.0
Microsoft Report Viewer Redistributable 2010
System Center Service Manager 2010
Windows Communication Foundation RIA Services
September 8, 2020
Access 2010
Dynamics GP 2010
Excel 2010
Excel Mobile 2010
Exchange Server 2010 (all editions)
FAST Search Server 2010 (all editions)
Groove Server 2010
Office 2010 (all editions)
OneNote 2010
PowerPoint 2010
Project 2010
Publisher 2010
Search Server 2010
System Center Data Protection Manager 2010
System Center Essentials 2010
Visio 2010 (all editions)
Word 2010
Windows Embedded Standard 7
Office 2016 for Mac (all editions)
Excel 2016 for Mac
Outlook 2016 for Mac
PowerPoint 2016 for Mac
Word 2016 for Mac
October 13, 2020

Service Packs

The following service packs apply to Fixed Policy products, and will end support in 2020.

Service PackEnd of Support
Dynamics 365 Business Central on-premisesApril 14, 2020
Microsoft Identity Manager 2016 Service Pack 1November 4, 2020

Products moving to Extended Support

The following products will be moving from Mainstream to Extended Support in 2020. Extended Support includes security updates at no cost, and paid non-security updates and support. Additionally, Microsoft will not accept requests for design changes or new features during the Extended Support phase.

Upgrade
ProductEnd of Mainstream Support
Dynamics C5 2015
Dynamics CRM 2015
Dynamics SL 2015
Dynamics NAV 2015
January 14, 2020
Cloud Platform System
Cloud Platform System Standard
Dynamics GP 2015
Dynamics GP 2015 R2
Microsoft User Experience Virtualization 2.1 Service Pack 1
April 14, 2020
Azure StorSimple 8000 Series
Microsoft Azure StorSimple 1200 Series
StorSimple Data Manager
July 1, 2020
Access 2016
Excel 2016
Exchange Server 2016 (Enterprise, Standard)
Office Home and Business 2016
Office Home and Student 2016
Office Professional 2016
Office Professional Plus 2016
Office Standard 2016
Project Professional 2016
Project Standard 2016
Microsoft Publisher 2016
Outlook 2016
PowerPoint 2016
Skype for Business 2016
Skype for Business Server 2015
Visio Professional 2016
Visio Standard 2016
Visual Studio 2015 (all editions)
Visual Studio Team Foundation Server 2015 (all editions)
Windows 10 Enterprise 2015 LTSB
Windows 10 IoT Enterprise 2015 LTSB
Windows Defender Exploit Guard
Word 2016
October 13, 2020

Change Log

September 2019 editsADDED: Windows Analytics, Windows Storage Server 2008 (all editions), Internet Explorer 10, StorSimple Data Manager, Visio Services in SharePoint Online
ADDED: Windows 10, version 1903 (Enterprise, Home, Pro, Pro for Workstations, IoT Enterprise) and Windows Server, version 1903 (Datacenter, Standard, IoT Enterprise)
EDITED: Exchange Server 2010 (all editions) support extended from January 14, 2020 to October 13, 2020

January 2020 edits
ADDED: Exchange Server 2010, Microsoft Application Virtualization 4.6 for Remote Desktop Services, Expression Studio 4, Windows 10 Pro Education,
EDITED: Visual Basic 2010 Express, Visual Basic C# 2010 Express, Visual Basic C++ 2010 Express, Visual Web Developer 2010 Express, Expression Encoder 4, Expression Web 4 date updated to July 14, 2020
EDITED: OneNote 2016 Mainstream Support extended from October 13, 2020 to October 10, 2023
EDITED: specific editions removed, 'all editions' added to parent listing

February 2020 edits
ADDED: Dynamics 365 Business Central on-premises, Microsoft Identity Manager 2016 Service Pack 1

April 2020 edits
EDITED: Windows 10, version 1709 (Enterprise, Education, IoT Enterprise) extended to October 13, 2020
EDITED: Windows 10, version 1809 (Home, Pro, Pro Education, Pro for Workstation, IoT Core), Windows Server version 1809 (Datacenter Core, Standard Core) extended to November 10, 2020
REMOVED: PerformancePoint Services in SharePoint Server 2010, Project Server 2010, SharePoint Server 2010 (support extended from October 13, 2020 to April 13, 2021)

June 2020 edits
REMOVED: Windows Defender Antivirus for Windows 10

July 2020 edits
ADDED: Expression Studio Ultimate 4
EDITED: Visual Basic 2010 Express, Visual C# 2010 Express, and Visual C++ 2010 Express corrections


-->

Important

Welcome to Microsoft Defender for Endpoint, the new name for Microsoft Defender Advanced Threat Protection. Read more about this and other updates here. We'll be updating names in products and in the docs in the near future.

This topic describes how to install, configure, update, and use Microsoft Defender ATP for Mac.

Caution

Running other third-party endpoint protection products alongside Microsoft Defender ATP for Mac is likely to lead to performance problems and unpredictable side effects. If non-Microsoft endpoint protection is an absolute requirement in your environment, you can still safely take advantage of MDATP for Mac EDR functionality after configuring MDATP for Mac antivirus functionality to run in Passive mode.

Microsoft For Mac Support

What’s new in the latest release

Tip

If you have any feedback that you would like to share, submit it by opening Microsoft Defender ATP for Mac on your device and navigating to Help > Send feedback.

To get the latest features, including preview capabilities (such as endpoint detection and response for your Mac devices), configure your macOS device running Microsoft Defender ATP to be an 'Insider' device. See Enable Microsoft Defender ATP Insider Device.

Microsoft For Mac Support

How to install Microsoft Defender ATP for Mac

Prerequisites

  • A Microsoft Defender ATP subscription and access to the Microsoft Defender Security Center portal
  • Beginner-level experience in macOS and BASH scripting
  • Administrative privileges on the device (in case of manual deployment)

Installation instructions

There are several methods and deployment tools that you can use to install and configure Microsoft Defender ATP for Mac.

  • Third-party management tools:

  • Command-line tool:

System requirements

The three most recent major releases of macOS are supported.

  • 10.15 (Catalina), 10.14 (Mojave), 10.13 (High Sierra)
  • Disk space: 1GB

Beta versions of macOS are not supported. macOS Sierra (10.12) support ended on January 1, 2020.

After you've enabled the service, you may need to configure your network or firewall to allow outbound connections between it and your endpoints.

Licensing requirements

Microsoft Defender Advanced Threat Protection for Mac requires one of the following Microsoft Volume Licensing offers:

  • Microsoft 365 E5 (M365 E5)
  • Microsoft 365 E5 Security
  • Microsoft 365 A5 (M365 A5)

Note

Eligible licensed users may use Microsoft Defender Advanced Threat Protection on up to five concurrent devices.Microsoft Defender Advanced Threat Protection is also available for purchase from a Cloud Solution Provider (CSP). When purchased via a CSP, it does not require Microsoft Volume Licensing offers listed.

Network connections

The following downloadable spreadsheet lists the services and their associated URLs that your network must be able to connect to. You should ensure that there are no firewall or network filtering rules that would deny access to these URLs, or you may need to create an allow rule specifically for them.

Spreadsheet of domains listDescription

Spreadsheet of specific DNS records for service locations, geographic locations, and OS.
Download the spreadsheet here.

Microsoft Defender ATP can discover a proxy server by using the following discovery methods:

Microsoft Product Support

  • Proxy autoconfig (PAC)
  • Web Proxy Autodiscovery Protocol (WPAD)
  • Manual static proxy configuration

If a proxy or firewall is blocking anonymous traffic, make sure that anonymous traffic is permitted in the previously listed URLs.

Warning

Authenticated proxies are not supported. Ensure that only PAC, WPAD, or a static proxy is being used.

SSL inspection and intercepting proxies are also not supported for security reasons. Configure an exception for SSL inspection and your proxy server to directly pass through data from Microsoft Defender ATP for Mac to the relevant URLs without interception. Adding your interception certificate to the global store will not allow for interception.

To test that a connection is not blocked, open https://x.cp.wd.microsoft.com/api/report and https://cdn.x.cp.wd.microsoft.com/ping in a browser.

If you prefer the command line, you can also check the connection by running the following command in Terminal:

Microsoft Office Word Support

The output from this command should be similar to the following:

OK https://x.cp.wd.microsoft.com/api/report

OK https://cdn.x.cp.wd.microsoft.com/ping

Microsoft Word For Mac Support

Caution

Microsoft Outlook For Mac Support

We recommend that you keep System Integrity Protection (SIP) enabled on client devices. SIP is a built-in macOS security feature that prevents low-level tampering with the OS, and is enabled by default.

Once Microsoft Defender ATP is installed, connectivity can be validated by running the following command in Terminal:

How to update Microsoft Defender ATP for Mac

Microsoft Office Upgrade For Mac

Microsoft regularly publishes software updates to improve performance, security, and to deliver new features. To update Microsoft Defender ATP for Mac, a program named Microsoft AutoUpdate (MAU) is used. To learn more, see Deploy updates for Microsoft Defender ATP for Mac

How to configure Microsoft Defender ATP for Mac

Guidance for how to configure the product in enterprise environments is available in Set preferences for Microsoft Defender ATP for Mac.

macOS kernel and system extensions

In alignment with macOS evolution, we are preparing a Microsoft Defender ATP for Mac update that leverages system extensions instead of kernel extensions. Visit What's new in Microsoft Defender Advanced Threat Protection for Mac for relevant details.

Microsoft Office 2011 For Mac Support

Resources

  • For more information about logging, uninstalling, or other topics, see the Resources page.