Microsoft Dynamics For Mac

admin 12/11/2021
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Microsoft Dynamics GP is a mid-market business accounting software or ERP software package marketed in North and South America, UK and Ireland, the Middle East, Singapore, Australia and New Zealand. It is used in many additional countries with partner supported localizations. It uses either Microsoft SQL Server 2005, 2008, 2012, 2014 or 2016 to store data. In Dynamics 365, a record is a complete unit of information, such as all the information about a single contact. You can think of it as a row in a table. You can think of it as a row in a table. For example, each time you add a new account to the app, you’re creating a new record in the Sales Professional app.

Originally published: October 29, 2018
Updated: July 17, 2020

Please go here to search for your product's lifecycle.

The following list represents products retiring or reaching the end of support in 2020. Upon retirement or end of support, there will be no new security updates, non-security updates, free or paid assisted support options or online technical content updates. Go here to learn about Fixed and Modern Lifecycle policies and service packs.

For a comprehensive list of Microsoft products and their lifecycle policy timelines, including migration options, please search the Microsoft Lifecycle Product Database.

If you have any questions regarding support for a product, please contact your Microsoft Account Representative. If you need technical support, visit the Microsoft Support website.

Products governed by the Modern Policy

The following products, governed by the Modern Policy, will retire in 2020.

Microsoft dynamics nav for macMac
Products (Modern Policy)Retirement
System Center, version 1807 (all editions)January 24, 2020
Azure Container Service
Windows Analytics
January 31, 2020
Visio Services in SharePoint OnlineSeptember 30, 2020
Windows 10, version 1709 (Enterprise, Education, IoT Enterprise)October 13, 2020
Windows 10, version 1803 (Enterprise, Education, IoT Enterprise)
Windows 10, version 1809 (Home, Pro, Pro Education, Pro for Workstation, IoT Core)
Windows Server version 1809 (Datacenter Core, Standard Core)
November 10, 2020
Configuration Manager (current branch), version 1810December 1, 2020
Windows 10, version 1903 (Enterprise, Home, Pro, Pro Education, Pro for Workstations, IoT Enterprise)
Windows Server, version 1903 (Datacenter, Standard)
December 8, 2020
InMage/ASR ScoutDecember 31, 2020

Products governed by the Fixed Policy

The following products, governed by the Fixed Policy, will end support in 2020.

Product (Fixed Policy)End of Support
Dynamics NAV 2009 R2
Expression Blend 3
Expression Design 3
Expression Encoder 3
Expression Studio 3
Expression Web 3
Hyper-V Server 2008
Hyper-V Server 2008 R2
Windows 7
Windows Embedded Handheld 6.5
Windows Server 2008 R2
Windows Server 2008
Windows Server Update Services 3.0
Windows Storage Server 2008 (all editions)
January 14, 2020
Internet Explorer 10January 31, 2020
Forefront Unified Access Gateway 2010
Forefront Threat Management Gateway 2010 (all editions)
Microsoft HPC Pack 2008 (all editions)
Windows Identity Foundation
April 14, 2020
WunderlistMay 6, 2020
Expression Encoder 4
Expression Studio 4
Expression Web 4
Expression Studio Ultimate 4
Microsoft Application Virtualization 4.6 for Terminal Services
Microsoft Application Virtualization 4.6 for Windows Desktops
Microsoft Application Virtualization 4.6 for Remote Desktop Services
Microsoft Application Virtualization 4.6 Sequencer
Microsoft Application Virtualization Hosting 4.6 for Windows Desktops
Visual Studio Team Foundation Server 2010
Visual Studio 2010 (all editions)
Visual Basic 2010 Express
Visual C# 2010 Express
Visual C++ 2010 Express
Visual Web Developer 2010 Express
Windows MultiPoint Server 2010 (all editions)
July 14, 2020
Internet Information Services Smooth Streaming Client 1.0
Microsoft Report Viewer Redistributable 2010
System Center Service Manager 2010
Windows Communication Foundation RIA Services
September 8, 2020
Access 2010
Dynamics GP 2010
Excel 2010
Excel Mobile 2010
Exchange Server 2010 (all editions)
FAST Search Server 2010 (all editions)
Groove Server 2010
Office 2010 (all editions)
OneNote 2010
PowerPoint 2010
Project 2010
Publisher 2010
Search Server 2010
System Center Data Protection Manager 2010
System Center Essentials 2010
Visio 2010 (all editions)
Word 2010
Windows Embedded Standard 7
Office 2016 for Mac (all editions)
Excel 2016 for Mac
Outlook 2016 for Mac
PowerPoint 2016 for Mac
Word 2016 for Mac
October 13, 2020

Service Packs

The following service packs apply to Fixed Policy products, and will end support in 2020.

Service PackEnd of Support
Dynamics 365 Business Central on-premisesApril 14, 2020
Microsoft Identity Manager 2016 Service Pack 1November 4, 2020

Products moving to Extended Support

The following products will be moving from Mainstream to Extended Support in 2020. Extended Support includes security updates at no cost, and paid non-security updates and support. Additionally, Microsoft will not accept requests for design changes or new features during the Extended Support phase.

ProductEnd of Mainstream Support
Dynamics C5 2015
Dynamics CRM 2015
Dynamics SL 2015
Dynamics NAV 2015
January 14, 2020
Cloud Platform System
Cloud Platform System Standard
Dynamics GP 2015
Dynamics GP 2015 R2
Microsoft User Experience Virtualization 2.1 Service Pack 1
April 14, 2020
Azure StorSimple 8000 Series
Microsoft Azure StorSimple 1200 Series
StorSimple Data Manager
July 1, 2020
Access 2016
Excel 2016
Exchange Server 2016 (Enterprise, Standard)
Office Home and Business 2016
Office Home and Student 2016
Office Professional 2016
Office Professional Plus 2016
Office Standard 2016
Project Professional 2016
Project Standard 2016
Microsoft Publisher 2016
Outlook 2016
PowerPoint 2016
Skype for Business 2016
Skype for Business Server 2015
Visio Professional 2016
Visio Standard 2016
Visual Studio 2015 (all editions)
Visual Studio Team Foundation Server 2015 (all editions)
Windows 10 Enterprise 2015 LTSB
Windows 10 IoT Enterprise 2015 LTSB
Windows Defender Exploit Guard
Word 2016
October 13, 2020

Change Log

September 2019 editsADDED: Windows Analytics, Windows Storage Server 2008 (all editions), Internet Explorer 10, StorSimple Data Manager, Visio Services in SharePoint Online
ADDED: Windows 10, version 1903 (Enterprise, Home, Pro, Pro for Workstations, IoT Enterprise) and Windows Server, version 1903 (Datacenter, Standard, IoT Enterprise)
EDITED: Exchange Server 2010 (all editions) support extended from January 14, 2020 to October 13, 2020

January 2020 edits
ADDED: Exchange Server 2010, Microsoft Application Virtualization 4.6 for Remote Desktop Services, Expression Studio 4, Windows 10 Pro Education,
EDITED: Visual Basic 2010 Express, Visual Basic C# 2010 Express, Visual Basic C++ 2010 Express, Visual Web Developer 2010 Express, Expression Encoder 4, Expression Web 4 date updated to July 14, 2020
EDITED: OneNote 2016 Mainstream Support extended from October 13, 2020 to October 10, 2023
EDITED: specific editions removed, 'all editions' added to parent listing

February 2020 edits
ADDED: Dynamics 365 Business Central on-premises, Microsoft Identity Manager 2016 Service Pack 1

April 2020 edits
EDITED: Windows 10, version 1709 (Enterprise, Education, IoT Enterprise) extended to October 13, 2020
EDITED: Windows 10, version 1809 (Home, Pro, Pro Education, Pro for Workstation, IoT Core), Windows Server version 1809 (Datacenter Core, Standard Core) extended to November 10, 2020
REMOVED: PerformancePoint Services in SharePoint Server 2010, Project Server 2010, SharePoint Server 2010 (support extended from October 13, 2020 to April 13, 2021)

June 2020 edits
REMOVED: Windows Defender Antivirus for Windows 10

July 2020 edits
ADDED: Expression Studio Ultimate 4
EDITED: Visual Basic 2010 Express, Visual C# 2010 Express, and Visual C++ 2010 Express corrections


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Dynamics 365 for Outlook works the way that you do by providing a seamless combination of Dynamics 365 for Customer Engagement features in the familiar Outlook environment. This section lists software requirements for Dynamics 365 for Outlook and Dynamics 365 for Microsoft Office Outlook with Offline Access.

One of the following operating systems is required:

  • Windows 10 (64-bit and 32-bit versions)*

  • Windows 8.1 or Windows 8 (64-bit and 32-bit versions)

  • Windows 7 Service Pack 1 (64-bit and 32-bit versions) * Windows 7 does not support offline capabilities.

  • Windows Server 2012 and Windows Server 2012 R2 when running as a Remote Desktop Services application

*This feature is available only if your organization has updated to Dynamics CRM Online 2015 Update 1.1, Microsoft Dynamics CRM 2015 Update 0.2 or Dynamics 365 for Customer Engagement.

Microsoft Dynamics 365 for Outlook software feature prerequisites

The following software must be installed and running on the computer before you run Microsoft Dynamics CRM for Outlook Setup:

Web Browser. One of the following:

  • Internet Explorer 11

  • Internet Explorer 10

Important

Internet Explorer 9 or earlier versions are not supported for use with Dynamics 365 for Outlook.

You should add your Dynamics 365 (online), version 8.2 URL to Trusted sites in Internet Explorer. See Troubleshooting: Unblock required URLs.

Microsoft Office. One of the following:

  • Office 2016*

  • Office 2013

  • Office 2010

    *This feature is available only if your organization has updated to Dynamics CRM Online 2015 Update 1.1, Microsoft Dynamics CRM 2015 Update 0.2 or Dynamics 365 for Customer Engagement.

Important

Dynamics 365 for Outlook isn’t supported with Office for Mac versions of Office Outlook.

To install and run the 64-bit version of Dynamics 365 for Outlook, a 64-bit version of Microsoft Office is required.

Before you run the Configuration Wizard to configure Dynamics 365 for Outlook, a Office Outlook profile must exist for the user. Therefore, Outlook must be run at least once to create the user's Outlook profile.

Both the web application and Dynamics 365 for Outlook require JavaScript enabled for certain features, such as Activity Feeds, dashboard areas, and the display of certain panes or menus. Although the web application displays error messages when JavaScript is disabled, Dynamics 365 for Outlook doesn’t. To verify if JavaScript is enabled in Internet Explorer, start Internet Explorer, on the Tools menu click or tap Internet options. On the Security tab, click or tap Internet, and then click or tap Custom level. In the Security Settings dialog box under Scripting, Active scripting must be set to Enable.

The Indexing Service (now known as the Windows Search Service, or WSS) is required by users who will set up and use Dynamics 365 for Outlook and its Help file in offline mode.

Dynamics 365 apps. One of the following editions of Dynamics 365 for Customer Engagement must be available so that Dynamics 365 for Outlook can connect to it:

Windows
  • On-premises editions of Dynamics 365 for Customer Engagement Server

  • Dynamics 365 for Customer Engagement

Additional Microsoft Dynamics 365 for Outlook software requirements

If needed, the following software will be installed by Microsoft Dynamics CRM for Outlook Setup:

Microsoft Dynamics For Mac Pro

  • SQL Server 2012 Express

    Note

    Installed from Dynamics 365 for Microsoft Office Outlook with Offline Access only.

  • Microsoft .NET Framework 4.6.2.

  • Microsoft Windows Installer 4.5.

  • Microsoft Visual C++ Redistributable.

  • Microsoft Report Viewer 2010.

  • Microsoft Application Error Reporting.

  • Windows Identity Foundation (WIF).

  • Azure AppFabric SDK V1.0.

  • Microsoft SQL Server Native Client.

  • Microsoft SQL Server Compact 4.0.

  • Reporting Services Microsoft ActiveX control. If not installed on the computer, the user will be prompted to install the software at first attempt to print a report. This installer package is named RSClientPrint.cab and can found on the SQL Server Reporting Services server at <drive>:Program filesMicrosoft SQL Server<MSSQL>Reporting ServicesReportServerbin.

Note

Dynamics 365 for Outlook is not supported when remote Proxy Auto-Configuration (PAC) files are used.

Offline Support

The following operating systems are supported for offline mode.

See Also

Microsoft Dynamics For Mac Computers

Dynamics 365 for Outlook support matrixes
Compatibility with Microsoft Dynamics CRM 2016
Compatibility with Microsoft Dynamics CRM 2015
Compatibility with Microsoft Dynamics CRM 2013