When you upgrade to the latest version of macOS 10.13.4 or launch a Creative Cloud application for the first time on the latest versions of macOS High Sierra, you may see a warning message that indicates Adobe software needs to be optimized for better performance. This is due to some 32-bit components that we are working to address in a future Creative Cloud update. Please note that no action is required from you at this time and your applications will still run as normal.
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For more information, see 32-bit app compatibility with macOS High Sierra 10.13.4.
Adobe has tested the latest versions of Adobe Creative Cloud applications for reliability, performance, and user experience when installed on Intel-based systems running macOS High Sierra (version 10.13). The latest versions of all Creative Cloud products are compatible.
We are aware of some issues that users may experience after upgrading to macOS High Sierra (10.13). We are working hard to resolve these issues in a forthcoming release.
- Adobe Photoshop
- Adobe Illustrator
If you encounter any issues, report them on our bug reporting form.
We encourage that customers check plug-in compatibility with vendors before upgrading to macOS High Sierra. Additionally, we recommend that customers perform their own testing on a non-production partition to ensure that their current hardware and drivers work with the new operating system.
Adobe offers support to customers running macOS High Sierra in accordance with our standard customer support policies. Visit the Support hub for additional information about our support programs.
Yes. If a full version of a product is compatible with macOS High Sierra, then the trial version of that product is compatible as well. Any known issues described in this document also apply to the trial versions.
While installing Adobe Creative Cloud applications on macOS 10.12, you encounter one of the following errors:
- The installation cannot continue as the installer file may be damaged. Download the installer file again.
- Installer failed to initialize. This could be due to a missing file. Please download Adobe Support Advisor to detect the problem.
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These errors occur when you install Creative Cloud applications using local install packages. The recommendation is to install the applications through the Adobe Creative Cloud desktop app. The Creative Cloud desktop app has been updated and allows the successful installation of current and previous versions of Creative Cloud applications. For complete details regarding the installation process, see Download your Creative Cloud apps.
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If you need to install using an offline install package, complete the following steps to begin the installation process.
Mount the disk image file for the Creative Cloud application.
Right-click Install.app and select Open Package Contents from the context menu.
A terminal window opens and initializes the installer. You are given the option to install in trial mode, use a serial number, or verify a Creative Cloud membership.